F.A.Q
General
Are the rooms only gifted to foster youth?
While we advocate a lot for foster children, the rooms can also be gifted to a youth recently adopted as well. Whether the youth is adopted from the foster system or traditional adoption, we believe all adopted youth deserve to feel special!
What age can receive a room from Home Sweet Hope?
Home Sweet Hope gifts room makeovers to youth experiencing foster care, former foster youth, and adopted youth 0-21 years old.
Do you accept used donations?
Yes! We will gladly accept a used donation as long as it is good condition and safe.
Merch
1. How do I return or exchange my item?
At this time, all sales are final and cannot be returned or exchanged for other items. We are using a print on demand service and therefore do not have an inventory on hand to offer returns and/or exchanges at this time.
2. What if I haven't received my order?
Since we are using a print on demand service, order processing can take anywhere between 14 - 21 days depending on item availability and shipping times.
3. What if I'm unsure of what size to order?
We encourage you to reach out to Home Sweet Hope via email with your questions / concerns prior to placing your order and we will do our best to assist.
Contact Us
If you can't find your answer above, or need additional assistance, please do not hesitate to contact us via email at info@homesweethopenc.org or by phone at (336) 649-HOPE. We would be happy to hear from you!